Banking Strategies to Power Smart Decisions

View BAI Banking Strategies content, BAI research and other BAI thought leadership.

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Plotting the future of digital banking

Nov 10, 2022

This month’s BAI Executive Report explores a number of digital banking topics to help you build your plans for 2023 and beyond with insights from leaders in the trenches and valuable BAI research....
Digital Banking
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Finding an edge in fraud’s cat-and-mouse game

Jan 12, 2023

In this month’s BAI Executive Report, we examine where things stand with fraud protection and how it can be done more efficiently and effectively, including looking at the role of both humans and technology in fraud prevention strategies. Download Now...
Fraud Prevention

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Addressing banking’s key business challenges in 2023

Dec 7, 2022

The report includes insights from our recent BAI Banking Outlook: 2023 Trends survey that identified the top challenges ahead: gaining new customers, providing a more compelling digital banking experience and acquiring and retaining talent....
Digital Banking

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Marketing in 2023: Opportunities and Challenges

Oct 13, 2022

This month’s BAI Executive Report explores a number of key topics you should be considering as you build your plans for 2023 and beyond.
Marketing & Sales

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Where does digital transformation go from here?

Sep 15, 2022

This month’s BAI Executive Report offers relevant insights for financial services organizations regardless of where they are in their digital journey.
Digital Banking

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Technology is pushing lending in new directions

Aug 11, 2022

This month’s BAI Executive Report outlines ways technology can help financial services providers reach the right customers with the right credit products and compete more effectively against nonbank players.
Technology

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The power of data: How banks and credit unions can put it to work

Jul 14, 2022

This month’s BAI Executive Report shares actionable insights on how financial services organizations can use data to create strong relationships and enhance other business opportunities.
Consumer Banking

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Changing priorities in bank customer service

Jun 9, 2022

This month’s BAI Executive Report shares key insights banks and credit unions will find valuable as they adapt their strategy to deliver amazing customer service across ever-evolving channels.
Consumer Banking

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2022 Business Banking Insights

May 17, 2022

How are businesses feeling about the state of their finances heading into 2022, and how does that affect their relationships, loyalty, and ultimately, the business they’re doing with their financial providers?
Business Banking

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Bank M&A is here to stay

May 12, 2022

Learn how financial services organizations can prepare for and capitalize on M&A growth opportunities in this report.
Consumer Banking

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Branch banking continues its radical evolution

Apr 14, 2022

As branches move toward their new role as advisory and engagement centers, staff, design and operations need to undergo a similar transformation.
Consumer Banking

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A Look at Gen Z Banking Habits and Attitudes

Mar 21, 2022

Who is the Generation Z Banking Customer? What are their top priorities when it comes to a banking relationship? BAI conducted research to find out.
Consumer Banking

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Mobile banking is on the move

Mar 14, 2022

Modern mobile banking features have become a must as banks and credit unions work to stay competitive while serving their customers and creating new growth strategies.
Digital Banking

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Payments: Increasing competition in the fast lane

Feb 10, 2022

In this month’s Executive Report, BAI looks at the payments landscape and shares insights on emerging methods, technologies and competition.
Payments

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Top Banking Trends and Challenges for 2022

Jan 20, 2022

What emerging trends are facing the financial services industry today? BAI surveyed both financial services leaders and their customers to find out.
Consumer Banking

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Banks are pushing back against the surge in fraud

Jan 13, 2022

As fraudsters find new ways to steal, financial institutions need new methods to combat the latest scams. BAI explores ways to stem the growth of banking-related fraud.
Fraud Prevention

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A look ahead to banking in 2022

Dec 17, 2021

As you fine tune your financial institution’s 2022 strategy, gain insights on emerging industry trends.
Consumer Banking

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Banks are embracing their ESG future

Nov 10, 2021

Financial institutions are starting to recognize how they can benefit by addressing environmental, social and governance issues. Learn from thought leaders and gain ESG insights in this report.
DEI & ESG

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Big stakes in small-business banking

Oct 13, 2021

Learn how your financial institution can offer services to match SMBs’ newly upgraded digital capabilities and win relationship primacy for years to come.
Business Banking

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The changing intersection of banking and technology

Sep 16, 2021

As banks and credit unions look to accelerate their digital transformation, what’s the best strategy? A large-scale makeover? Or a “one-bite-at-a-time” approach? Learn from industry leaders and understand best practices with the insights shared in this […]
Technology

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Banks and fintechs are on the partnership track

Aug 12, 2021

This month’s BAI Executive Report looks at how some fintechs, once viewed by banks and credit unions as incoming competition, are now considered potential partners. Learn More >
Technology

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Reshaping the regulatory landscape

Jul 13, 2021

What factors could soon influence the compliance and regulatory environment that financial services organizations face? For starters, an approaching end to the pandemic, better technology and a new administration in Washington. BAI looks at all three […]
Compliance, Regulation & Risk