Banking Strategies to Power Smart Decisions

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Whitepaper

Trends in digital signage and marketing communications

Feb 2, 2023

What role does digital signage and marketing communications play in the financial industry? Download DBSI’s benchmarking report to gain insights and best practices on refining or expanding your digital marketing strategy. Download Now...
Marketing & Sales

Whitepaper

What really matters to banking customers

Feb 2, 2023

Financial institutions are facing new challenges to keep their customers both happy and loyal. Download the Verint Experience Index: Banking Report to learn more about the consumer trends that can help you improve and grow. Download Now...
Consumer Banking

Whitepaper

Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

Jan 24, 2023

Providing accurate consumer information to credit-reporting agencies can be challenging for financial services organizations due to the volume and complexity involved. Establishing a Fair Credit Reporting Act (FCRA) center of excellence can help ensure accuracy and reduce regulatory risk. It can...
Consumer Banking

Whitepaper

Why banks are optimistic but cautious about the metaverse

Jan 17, 2023

Research shows that financial institutions recognize the potential for the metaverse. While rightly cautious, there are still unexplored opportunities for financial services with new business models to serve their customer base. Download Now...
Technology

Whitepaper

Exploring the new trends redefining the state of omnichannel banking

Jan 5, 2023

This report highlights the trends in omnichannel banking and explores consumer and commercial account origination capabilities by channel. Gain insights on why omnichannel account origination is the future of the banking industry....
Consumer Banking

Whitepaper

Retaining banking customers during technology upgrades

Jan 5, 2023

Taking some preemptive actions before a technology upgrade or conversion can improve customer retention and employee satisfaction. In this white paper, you will learn why it is essential to have the right tools in place before the changes happen....
Technology

Whitepaper

Quick Q&A: The Power of Intelligent Automation in Banking

Dec 13, 2022

Intelligent automation (IA) is driving banking’s digital transformation, tapping into artificial intelligence, machine learning and other electronic processes to build stronger, more efficient workflows....
Technology

Whitepaper

How accurate is your Metro 2® furnishing?

Dec 1, 2022

Why does accuracy in Metro 2® files matter? Accurate furnishing protects your consumers and helps you avoid unwanted regulatory scrutiny....
Compliance, Regulation & Risk

Whitepaper

Hybrid banking services

Dec 1, 2022

Want to deliver a great banking experience? Survey research shows that banks must expand the ability for customers to meet in a branch, online, or via web chat....
Digital Banking

Whitepaper

Quick Q&A: Reducing mobile phone takeover risk

Nov 30, 2022

A strong authentication process is key to mitigating mobile phone fraud and distinguishing legitimate customers from fraudsters. Don Smith, product manager of global fraud solutions at Neustar, a TransUnion company, spoke with BAI about strategies to strengthen customer authentication....
Fraud Prevention

Whitepaper

Outpace the competition: Build and secure the hyperconnected bank

Nov 3, 2022

Competitive pressure and customer demands require banks to transform their branch networks and delivery channels. This white paper explores how banks can adopt a platform approach for their IT and security needs in order to help […]
Technology

Whitepaper

Weak credit dispute operations

Nov 3, 2022

In an era of increased regulatory scrutiny, weak credit dispute operations are leaving credit furnishers vulnerable. Discover how to shore up your dispute management operations before the rising volume of disputes overwhelms your organization in this […]
Consumer Banking

Whitepaper

Quick Q&A on First-Party Fraud

Oct 25, 2022

With fraud continuing to rise, including first-party fraud, financial services leaders need to understand the latest trends and prevention strategies. Crystal Blythe, vice president of customer success and fraud prevention at IDology, is an expert in this area and believes...
Fraud Prevention

Whitepaper

Front-line staff engagement strategies for driving outstanding CX and growth

Oct 19, 2022

Discover how your organization can improve employee engagement and the quality of banker-customer interactions with observational coaching.
Talent & Workforce Management

Whitepaper

Building the digital bank

Oct 6, 2022

Established banks and credit unions can compete with emerging fintechs. This roadmap to modern digital infrastructure explores how.
Digital Banking

Whitepaper

The true cost of growing customer relationships

Oct 6, 2022

Discover what it costs for financial institutions to acquire new customers, whether through opening and operating a new branch or investing in best-in-class digital tools, in this white paper.
Marketing & Sales

Whitepaper

Quick Q&A on Digital Customer Service’s Impact On Front-Line Staff

Sep 27, 2022

Jake Tyler, who leads product marketing of virtual assistants at Glia Technologies, has partnered with hundreds of financial institutions to improve digital customer service and shares his insights in this Quick Q&A.
Talent & Workforce Management

Whitepaper

Secure and compliant real-time payments

Sep 21, 2022

Real-time, digital payments have never been more pertinent for financial institutions. Unfortunately, criminals have exploited the instant nature of real-time payments.
Fraud Prevention

Whitepaper

Embedded banking: Debunking the myths

Sep 21, 2022

Embedded banking offers banks and credit unions an exciting way to conveniently serve existing customers and members as well as reach entirely new users through partnerships. Learn about five misconceptions preventing financial institutions from leveraging this […]
Technology

Whitepaper

Small business recovery in light of the FI paradigm shift

Sep 21, 2022

To better understand how COVID impacted small businesses and to measure the growing threat of non-traditional lenders to traditional FIs, Alkami surveyed 400 small businesses about their outlook, priorities, and perceptions regarding banking and lending. Learn […]
Business Banking

Whitepaper

How banks can curb the threat of fake identities with real solutions

Sep 19, 2022

Explore major fraud trends and gain actionable insight into how financial institutions can deter fraud by successfully implementing an innovative, multi-layered, consumer-centric, flexible identity verification strategy.
Fraud Prevention