Banking Strategies to Power Smart Decisions

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Article

May 25, 2023

In the latest BAI Executive Report, we examine new customer acquisition, the leading issue identified in the 2023 BAI Banking Outlook survey.

Article

May 24, 2023

Across all age groups, users’ comfort level with mobile banking has increased dramatically, with apps taking precedence over desktop or in-person options.

Webinar

Upcoming: Jun 14, 2023

Join BAI’s Terry Badger and Matt Hertel from UKG for a discussion about performance metrics that can help your financial institution to increase wallet share, optimize branch services and better utilize lobby staff....

Article

May 24, 2023

Banks that provide a seamless, digitally optimized online application experience will be well positioned to attract business and increase profitability.

Article

May 23, 2023

Institutions going down this path should consider their broad objectives, strengths and weaknesses, as well as which market segment to prioritize.

Article

May 22, 2023

BaaS has reached a fork in the road, and financial institutions get to choose which way to go. But one of those roads offers greater control for banks.

Article

May 19, 2023

Outsourcing networks to third parties can help ease labor concerns while expanding availability and driving greater customer satisfaction.

Article

May 18, 2023

Jon Voorhees from Wells Fargo shares his thoughts on the transition from primary source of connection to a more secondary role.

Article

May 17, 2023

Gen Z has grown up with a high degree of digital comfort – this includes learning about banking products from snackable videos made by “finfluencers.”

Article

May 16, 2023

Creating an intuitive mobile user experience, prioritizing personalization and providing in-depth education are key in connecting with Gen Z.

Article

May 15, 2023

Banks that balance short- and long-term improvements may find that the business benefits cascade because customers are happier and more loyal.

Whitepaper

May 15, 2023

As the financial landscape continues to evolve, it is imperative to provide account holders with solid, foundational support. In this report, learn about opportunities for regional and community financial institutions to empower consumers and differentiate themselves from competition....

Article

May 12, 2023

A major challenge financial institutions face is the need to develop a “hunter” mindset among branch employees who now tend to think like “farmers.”

Webinar

Upcoming: Jun 8, 2023

Join us for this complimentary BAI webinar to hear Wipfli’s Alison Herrick, CPA, and Katie Kennedy, CFE, CUCE, share insights on the top challenges and concerns facing credit union leaders today, including recruiting talent, employee development, member engagement, regulatory overview,...

Article

May 11, 2023

Regardless of an institution’s size, existing and would-be customers are focused on the features and functionality of its mobile app.

Report

May 11, 2023

Today’s slow-growth environment is a challenging headwind for financial institutions. This is leading to banks and credit unions reevaluating their new customer acquisition strategies for consumers and small business. In this month’s BAI Executive Report, we explore the current...

Webinar

Upcoming: Jun 7, 2023

Financial institutions face unique challenges in today’s tough economy, with consumers demanding more and making it harder to keep them loyal. If you're a banker or involved in the financial industry, this webinar is for you. We'll dive deep into...

Article

May 10, 2023

The only real solution is to build a system that allows for new monitoring technologies that can handle the volume and speed of these transactions.

Podcast

May 9, 2023

Sam Savage from Probability Management joins us on the BAI Banking Strategies podcast to explain why banking institutions should rethink how they deal with uncertainties.

Article

May 8, 2023

This data-driven approach to assessing entire business workflows can put loan applications, digital customer onboarding and more under the microscope.

Article

May 5, 2023

Small and midmarket financial institutions need layered approaches to fraud prevention that also support a differentiated banking experience.