Banking Strategies to Power Smart Decisions

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Webinar

Discover new ways to boost profitability

Recorded: Dec 6, 2022

Join us to hear Syntellis Performance Solutions’ finance expert Heather Hinchley share how Axiom software can help. She will demonstrate how the tools can help you stay on top of market changes and find new sources of profitable growth to...

Marketing & Sales

Podcast

Pricing deposits to keep customers happy

Nov 15, 2022

By Terry Badger, Neil Stanley

Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.

Consumer Banking

Report

Plotting the future of digital banking

Nov 10, 2022

This month’s BAI Executive Report explores a number of digital banking topics to help you build your plans for 2023 and beyond with insights from leaders in the trenches and valuable BAI research....

Digital Banking

Webinar

2023 banking and consumer trends

Upcoming: Jan 19, 2023

Join us to learn our findings on the latest consumer and banking trends that will impact 2023 and beyond. We will be sharing results from our annual BAI Banking Outlook survey....

Consumer Banking / Digital Banking

Whitepaper

Addressing banking’s key business challenges in 2023

Dec 7, 2022

The report includes insights from our recent BAI Banking Outlook: 2023 Trends survey that identified the top challenges ahead: gaining new customers, providing a more compelling digital banking experience and acquiring and retaining talent....

Digital Banking

Article

The growing challenge of customer disengagement

Dec 6, 2022

By Matt Gillin

Financial institutions that focus on manufacturing engagement may actually be driving customers toward the exit.

Customer Experience

Article

Banks can help SMBs with a lucrative COVID tax credit

Dec 6, 2022

By Howard Makler

The Employee Retention Credit has expired, but banking institutions can still help small business customers apply for pandemic-era reimbursements.

Business Banking

Webinar

Preventing workplace harassment through compliance and cultural initiatives

Upcoming: Jan 12, 2023

Join us for this complimentary BAI webinar for insights into compliance culture and practices that foster a safe, harassment-free workplace....

Compliance, Regulation & Risk / Talent & Workforce Management

Podcast

Minority-owned banks are ready for a recession

Dec 6, 2022

By Terry Badger, Nicole A. Elam

Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.

DEI & ESG

Article

Lightening the load of loans in default

Dec 5, 2022

By Kris Bishop

Debt collection and recovery processes that are more streamlined, centralized and technologically sound must be a priority.

Consumer Banking

Article

A few universal truths for digital transformers

Dec 2, 2022

By Katie Kuehner-Hebert

Know your customers, challenge the status quo and get used to a state of constant change.

Digital Banking

Article

Building next-gen relationships through lending

Dec 1, 2022

By Terry Badger

Millennials and Gen Zers put a premium on fast, easy and convenient banking, and credit products can be a path to making a lasting connection.

Consumer Banking

Articles

How accurate is your Metro 2® furnishing?

Dec 1, 2022

Why does accuracy in Metro 2® files matter? Accurate furnishing protects your consumers and helps you avoid unwanted regulatory scrutiny....

Whitepaper

Hybrid banking services

Dec 1, 2022

Want to deliver a great banking experience? Survey research shows that banks must expand the ability for customers to meet in a branch, online, or via web chat....

Digital Banking

Webinar

Why shared services are your superpower

Recorded: Nov 30, 2022

Join us for this conversation to learn why shared services are instrumental for your organization to stay agile, innovative and competitive in today’s era of disruption.

Technology

Webinar

Building a culture of compliance

Recorded: Dec 8, 2022

This webinar will provide practical steps to help employees at all levels of the organization acquire the knowledge, skills, and motivation they need to contribute to a corporate culture that fosters compliance best practices. Please join us for 60 minutes,...

Compliance, Regulation & Risk

Article

The data evolution of banking can deliver an edge

Nov 30, 2022

By Karen Clarke

Banks that tap into predictive data and embrace intelligence capabilities will be better positioned to adapt to change strategically and support customers better.

Technology

Webinar

Elevate your ROI: Strategies for taking tech investments to the next level

Upcoming: Dec 13, 2022

Join us to hear MANTL’s VP Product Colleen Wilson and Head of Sales David Carlson discuss proven strategies for driving ROI with a high-performing digital account opening platform....

Technology

Whitepaper

Quick Q&A: Reducing mobile phone takeover risk

Nov 30, 2022

A strong authentication process is key to mitigating mobile phone fraud and distinguishing legitimate customers from fraudsters. Don Smith, product manager of global fraud solutions at Neustar, a TransUnion company, spoke with BAI about strategies to strengthen customer authentication....

Fraud Prevention

Podcast

The fraud prevention use case for behavioral biometrics

Nov 29, 2022

By Terry Badger, Joey Zollinger, Seth Ruden

Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.

Fraud Prevention

Webinar

FinTech today and tomorrow

Recorded: Nov 29, 2022

Join Jessica Wadd of Vantage Partners and Isio Nelson of BAI to see the outputs of this report and hear directly from the collective brainpower that went into its development.

Technology