Engagement strategies to elude social media algorithms
Here are four steps for financial services organizations to consider to outwit the filtering systems and get in front of their targeted audiences.
Harnessing big data to personalize banking
A deeper understanding of your customers, workforce and company’s performance is a big part of your 2021 strategy. Data and analytics can help. Get insights on how to leverage and analyze the treasure troves of data your financial institution collects in "Harnessing big data to personalize banking," the latest BAI Executive Report.
The case for wealth management at community banks
When a community bank adds wealth management to its lineup of services, it can help deepen the bank’s relationship with customers while increasing revenue. RobustWealth CEO Mike Kerins shares additional insights on the BAI Banking Strategies podcast.
Security vulnerabilities are common in bank mobile apps
By prioritizing the most pressing and potentially dangerous weaknesses, developers could optimize their time in closing security gaps.
How technology and data can help your DEI efforts
We can use data visualization to better understand our financial products and services and their effect on the communities we serve.
CX success starts with understanding employee experience
To achieve the best results, financial services organizations need to provide an environment where their employees can continue to grow.
Automated workflows: The gateway to digital transformation
With budget constraints and legacy operating systems, most mid-sized banks lack the know-how to tackle digital transformation on their own. To solve challenges and benefit from opportunities, banks should consider starting their journey with paperwork automation. Learn More >
Ensure Know Your Customer (KYC) compliance, and adapt as conditions change
Financial criminals are opportunistic and creative. They invent new methods of fraud and money laundering as fast as banks can counter them. To stay ahead, financial institutions need to be able to automatically review and monitor hundreds of processes and thousands of documents. And they need to adapt when customer preference or compliance requirements change. Learn More Read More
Combating fraud from the very start
Banks are addressing account opening weaknesses as criminals exploit pandemic-related security gaps.
Rethinking credit risk in underserved communities
Accessing capital can be a challenge for small business owners in lower-income communities, largely because of how lenders assess the credit risk of these would-be borrowers. Brad McConnell, CEO of Allies for Community Business, discusses a novel way to gauge repayment risk in underserved areas.