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Serving small businesses better: What’s in it for banks?

Bottomline Technologies' Norm DeLuca joins us to talk about the unmet needs of small- and mid-sized businesses, and how banks filling those needs can both profit and protect their relationships from fintechs and other nonbanks.

By |2021-01-19T15:11:31-06:00January 19th, 2021|Comments Off on Serving small businesses better: What’s in it for banks?

Financial advice in retail banking

Access to high-quality financial advice is changing rapidly. By leveraging digital technology to provide advice experiences not previously possible, retail banking can emerge from a traditionalist product-focused mindset to a needs-driven, advice-first model of sales and service that delights customers and propels a flywheel of growth, retention, and loyalty. Learn More >

By |2021-01-15T11:23:54-06:00January 19th, 2021|Comments Off on Financial advice in retail banking

Why Amazon is interested in outside receipts

The battle for customer relationships and loyalty is on as Big Tech gathers transaction data that was once the exclusive domain of banks.

By |2021-01-15T13:15:37-06:00January 15th, 2021|Comments Off on Why Amazon is interested in outside receipts

Quick Q&A on identity fraud

How can banks and credit unions can address the uptick in identity fraud? LexisNexis Risk Solutions' Kimberly White shares her insights.

By |2021-01-14T15:00:35-06:00January 14th, 2021|Comments Off on Quick Q&A on identity fraud

Taking the fight to the fraudsters

COVID-19 has brought severe disruption to workplaces and customers. And in doing so, it's created opportunities for fraudsters to exploit financial services. This month’s BAI Executive Report identifies fraud and cybersecurity challenges faced by financial services organizations and offers insights on how to address them.

By |2021-01-14T09:38:45-06:00January 14th, 2021|Comments Off on Taking the fight to the fraudsters

3 ways to make DEI gains in 2021

BAI CEO Debbie Bianucci outlines approaches that will help your organization make tangible progress on diversity, equity and inclusion in the coming year.

By |2021-01-13T11:52:30-06:00January 13th, 2021|Comments Off on 3 ways to make DEI gains in 2021

Banking in 2021: Cold start, bold finish?

Second Curve Capital CEO Tom Brown says he sees a weak beginning for banks giving way to a strong second half as the economy picks up momentum.

By |2021-01-12T14:28:19-06:00January 12th, 2021|Comments Off on Banking in 2021: Cold start, bold finish?