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Eliminating AI bias from bank decision-making

Comprehensive policies and processes to reduce the possibility of flawed algorithms can reduce the risk of discriminating against customers.

By |2022-05-26T16:32:03-05:00May 26th, 2022|Comments Off on Eliminating AI bias from bank decision-making

Improve customer engagement with your card program

With credit and debit cards, banking organizations have an opportunity to remind customers of their innovation, personalization and relevance to drive additional engagement.

By |2022-05-26T15:41:14-05:00May 26th, 2022|Comments Off on Improve customer engagement with your card program

Bank deal-making is getting even more competitive

Learn about the impact mergers and acquisitions are having on the financial services industry — as well as best practices if your organization is considering an M&A — in the latest BAI Executive Report.

By |2022-05-24T07:35:16-05:00May 24th, 2022|Comments Off on Bank deal-making is getting even more competitive

Don’t forget about check fraud

The clear trend is toward digital, but payments using paper still represent a big chunk of the market.

By |2022-05-20T06:11:29-05:00May 20th, 2022|Comments Off on Don’t forget about check fraud

Digital identity verification for payments

Balancing between fraud prevention and consumer friction is difficult and requires the correct verification tools and strategies. This white paper examines the payments and crypto industries’ challenges around digital identity verification.

By |2022-05-18T09:51:17-05:00May 18th, 2022|Comments Off on Digital identity verification for payments

How to reshape banking and mortgage with financial data

Lenders and depositories must use leading-edge intelligence to earn consumers’ business. Learn where consumer expectations are now and predictions for where they’re heading in this report.

By |2022-05-18T09:50:07-05:00May 18th, 2022|Comments Off on How to reshape banking and mortgage with financial data

Building relationships with the next gen through lending

On the podcast, Rajesh Shah from Citizens Bank and Bal Shukla from Infosys discuss why lending is the right product set for banks to build strong relationships with younger Americans.

By |2022-05-18T16:45:11-05:00May 17th, 2022|Comments Off on Building relationships with the next gen through lending

Bank M&A is here to stay

Learn how financial services organizations can prepare for and capitalize on M&A growth opportunities in this report.

By |2022-05-12T10:15:44-05:00May 12th, 2022|Comments Off on Bank M&A is here to stay

A holistic approach to diversity in banking

Using a range of voices and research can support bold ideas for programs that engage customers and lead to sustainable success.

By |2022-05-12T09:40:23-05:00May 12th, 2022|Comments Off on A holistic approach to diversity in banking

The “credit washing” mess and how banks can avoid it

Jason Kratovil, head of public policy at SentiLink, stops by the BAI Banking Strategies podcast to discuss credit washing and the cost it's imposing on the banking industry.

By |2022-05-15T22:18:19-05:00May 10th, 2022|Comments Off on The “credit washing” mess and how banks can avoid it

How to reach consumers more efficiently while complying with Regulation F

Regulation F gives consumers more control over how debt collectors communicate with them. In this white paper, you’ll gain insights on creating a successful and compliant collections communications strategy to make every call, text and email count.

By |2022-05-04T17:12:21-05:00May 5th, 2022|Comments Off on How to reach consumers more efficiently while complying with Regulation F

How banks can transform CX today

Consolidating data management and communications platforms makes it easier to execute best practices and proven strategies.

By |2022-05-05T05:09:08-05:00May 5th, 2022|Comments Off on How banks can transform CX today