COVID-19 and the importance of ‘Doing Digital’
We hear a lot about the need for digital transformation in the banking industry and, if nothing else, the COVID-19 experience is reaffirming for banks the importance of their digital identity and capabilities. But what does a true digital transformation look like for a financial institution, and what are the key ingredients needed to get it done?
Chris Skinner — influential commentator, blogger and author — discusses his new book, “Doing Digital,” which highlights banks that are leading the way in digital transformation, and why digital matters as the industry contends with the coronavirus pandemic.
Subscribe to the BAI Banking Strategies Podcast:
Terry Badger is the managing editor at BAI. Read more about Terry’s background and how he recently joined BAI.
Want more BAI Banking Strategies? Sign up for our free newsletter.