Deepen Insights into Quality and Sales Effectiveness with Face-to-Face Voice Interaction Recording

With declining branch traffic, it is imperative that your employees capitalize on every customer visit to the branch. Extending the audio recording of customer interactions to the branch with face-to-face voice interaction recording can not only help financial service firms meet regulatory requirements, but it is also a great way to help improve quality and customer service, sell additional products and reinforce your firm’s brand.