BAI Managing Editor Lou Carlozo
Lou Carlozo Apr 30, 2019

Digital transformation that triumphs


Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019. But it's not as though the imperative comes with easy-to-follow instructions where "tech gadget a" plugs into "tough problem b."

Here to share her smart strategies this podcast, we have Kristiane Koontz, executive vice president, director of banking transformation at Zions Bancorporation

 

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For more from Carrie, check out our recent Executive Report: Raising the customer engagement bar.

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