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Fighting the fraudsters at the front door

Jan 26, 2021 / Fraud Prevention
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Financial services organizations have lost many billions of dollars to fraud in recent years, with one of the most lucrative schemes involving identity theft and account takeover.

Lance Hood, senior director of authentication services at Neustar, discusses how bank and credit union call centers can fight fraudsters by quickly identifying who’s legitimate and who’s a crook.

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Terry Badger is the managing editor at BAI.

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