Fighting the fraudsters at the front door
Financial services organizations have lost many billions of dollars to fraud in recent years, with one of the most lucrative schemes involving identity theft and account takeover.
Lance Hood, senior director of authentication services at Neustar, discusses how bank and credit union call centers can fight fraudsters by quickly identifying who’s legitimate and who’s a crook.
Subscribe to the BAI Banking Strategies podcast:
Want more BAI Banking Strategies? Sign up for our daily newsletter.