Financial services is an industry ripe for innovation

COVID-19 has forced banks and credit unions to embrace short-term change — the health of their businesses depends on it. These changes create opportunities for innovation.

Amy Radin, a leading voice on innovation in financial services and author of “The Change Maker’s Playbook,” is the guest on this week’s podcast. She discusses how banks and credit unions can innovate for the longer term, as well as the BAI Global Innovation Awards, where Radin serves as a judge.

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Terry Badger is the managing editor at BAI.

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