Gen Z is fond of fintech, but they like tellers too
Generation Z may have grown up as digital natives, but when it comes to banking, they’re not just about the technology. A recent BAI Banking Outlook survey shows that Gen Z also likes to get face-to-face financial service and advice, and for a generation that freely shares so much information about their daily lives, they want a surprising amount of privacy when it comes to their finances.
Karl Dahlgren, managing director of research at BAI, tells us more about the emerging financial habits and preferences of the generation that’s America’s youngest and, at 90 million strong, its largest.
Subscribe to the BAI Banking Strategies Podcast:
Terry Badger is the managing editor at BAI. Read more about Terry’s background and how he recently joined BAI.
Want more BAI Banking Strategies? Sign up for our free newsletter.