Thanks to mobile technology and easy ecommerce, consumers find themselves in a new position of power where they compare their banking experience to other aspects of their effortless, seamless world.
That poses a major quandary for financial institutions as they struggle to keep up, even as nimble fintechs enter the picture. Tyson Nargassans
, CEO of Saylent Technologies
, shares how banks can make the best use of data and technology to become increasingly invested--and relevant--in people's lives.
You can listen to the archive of the podcast on the apps above or visiting BAI's podcast page.
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