BAI Managing Editor Lou Carlozo
Lou Carlozo Feb 12, 2019

Podcast: Aiming to please SMBs


Getting to the heart of serving small- and medium-sized businesses has been a heartache for banks, as they struggle to make many work-intensive transactions into a large, meaningful chunk of volume.

Charles Wendel, owner of Financial Institutions Consulting, highlights the steps banks can take to build relationships and revenue with SMBs.

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You can listen to the archive of the podcast on the apps above or visiting BAI's podcast page.

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