Bank branches, while on the decline, will continue to serve as an integral part of multi-channel strategy for financial institutions. To that end, innovation and inspiration will play out on many levels as banks attempt to keep their branches relevant. Jonathan Rowe of nCino takes a deep dive into best in technology and user friendliness that branches will offer in the near future and beyond.
From the podcast:
- Jonathan discusses the role that technology is playing in the evolution of branches and customer interaction. For more on what financial services organizations are doing to enhance their branch networks, check out the podcast: The ever-changing face of bank branches.
- The discusses an article that appears in BAI's latest executive report.
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The podcast is sponsored by Pega
and Harland Clarke