Financial institutions—and rightly so—put much emphasis on making consumers happy. But to that end, employees on the front and back end hold the keys to success.
, director of learning and development at Arlington Community Federal Credit Union
, discusses how managers and leaders can motivate their charges and nurture their growth. Be sure to check out Jamie's session, You've Found the Right People…Now, How do You Keep Them?!
, at BAI Beacon
in Orlando this October!
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