BAI Managing Editor Lou Carlozo
Lou Carlozo Sep 4, 2018

Podcast: How banks that win balance customer satisfaction and safety

Growing customer base and income are priorities for banks, but that comes amidst an insidious form of growth: cyberthreats from determined bad actors. That creates a balancing act between keeping customers happy and keeping them secure.

David Vergara, director of security and product marketing at OneSpan, discusses how financial institutions can mount a strong front to fight cybercriminals without disturbing customer experience. 

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You can listen to the archive of the podcast on the apps above or visiting BAI's podcast page.

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