Community and mutual banks that have survived consolidation and attrition have found that meaningful local involvement extends beyond setting up a table at a summer festival. Michael Rauh, president and CEO, of Chelsea Groton Bank in Connecticut shares how his bank launched “160 Acts of Kindness” to mark the institution’s 160th anniversary. He also discusses how banks can learn solid lessons in talent engagement from companies outside the industry such as Disney.
From the podcast:
- Lou and Michael discuss Chelsea Groton's "160 Acts of Kindness" campaign that it launched to celebrate its 160th anniversary.
- Michael also discusses the influence that Disney has on his bank's employee engagement strategy.
- BMO is celebrating its 200th anniversary with the BMO200 campaign, fulfilling wishes large and small, such as supplying a coffee maker and inspiration to one wish maker's office.
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