BAI Managing Editor Lou Carlozo
Lou Carlozo Mar 12, 2019

Podcast: Mastering the digital-physical mix


Making consumer bank strategy stick ranks among the hottest topics in financial services today. But to get there, financial institutions must figure out how to balance a host of channels, from branches to call centers to mobile and its next wave.

Ben Hopper of First Tennessee Bank shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.

Listen weekly on BAI Banking Strategies or subscribe to the podcast via: 

You can listen to the archive of the podcast on the apps above or visiting BAI's podcast page.

Want more Banking Strategies? Sign up for our free newsletter!

 

BAI Banking Strategies

Thank you for visiting BAI Banking Strategies. To view more, please Subscribe or Login.

Dismiss