BAI Managing Editor Lou Carlozo
Lou Carlozo Sep 27, 2017

Podcast: Sales excellence in the digital age

Three factors are changing the sales landscape in financial services like never before: customer expectations, digital technology and the refinement of sales practices. Bringing all three into focus means success for the most diligent banks. Greg Blausey of Salesforce explains how a digital-savvy sales approach makes all the difference in a time of big data, artificial intelligence and customized customer treatment. 

From the podcast:

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