Are branches here to stay or going away? Is more high tech a good thing or an obstacle to human connection? The questions won't go away; smart answers are hard to find.
Enter David Kerstein, president of Peak Performance Consulting Group, who shares with us his equally nuanced and no-nonsense views on what’s ahead for branch banking.
For more in-depth insights from David Kerstein, check out his article on the top branch trends and strategies for 2019.
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