Chris is an independent commentator on financial services. He chairs the Financial Services Club, a European networking group that enables discussion between members and regulators, practitioners and futurists. At The Finanser, he assists clients as an advisor, as well as sometimes being commissioned to write or speak on their behalf at conferences and tradeshows. He is the author of Digital Bank and ValueWeb.
Effective digital identity management is the key to controlling the proliferation of money laundering crimes worldwide.
While old world banks are scrambling to respond to the regulatory agenda, new world banks are stealing away their customers.
Bankers need to think digital rather than use the term ‘omnichannel’ because the Internet is not a channel.
When it comes to linking people who need money with people who have money – the fundamental principle of banking – the digital disruptors have the competitive advantage.
In the New Year, the banking industry will see further evolution of the ‘intellisensing’ bank, a more transparent and honest bank for customers.
First and foremost, bankers need to be effective risk managers in a world where forms of risk keep multiplying.