Chris Skinner1_resized

Chris Skinner

Chris is an independent commentator on financial services. He chairs the Financial Services Club, a European networking group that enables discussion between members and regulators, practitioners and futurists. At The Finanser, he assists clients as an advisor, as well as sometimes being commissioned to write or speak on their behalf at conferences and tradeshows. He is the author of Digital Bank and ValueWeb.

  • Less Branches but not Branch-less

    Chris Skinner Mar 19, 2012

    Despite all the talk about branch-less or cash-less banking, customers still seek out the human touch in their financial transactions.

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  • Banks and the Power of One

    Chris Skinner Feb 7, 2012

    By providing global connectivity at unparalleled speed, social networks have unleashed the power of customers to make a difference.

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  • Branch Banks Need to Fear Upstarts

    Chris Skinner Jan 17, 2012

    Established banks with large branch networks should worry about technological upstarts grabbing their high-margin businesses.

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  • Digital Banking Gets Personal

    Chris Skinner Nov 29, 2011

    The digitization of banking, via apps and APIs, will lead to mass personalization.

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  • Making IT Serve Business Strategy

    Chris Skinner Oct 26, 2011

    Bankers make the mistake of putting technologists rather than business experts in charge of their IT governance, which is why IT doesn’t serve strategy.

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  • Modelling Banking's Future on Apple

    Chris Skinner Sep 19, 2011

    When looking for models to emulate, banks are better off picking Apple rather than Google – Apple, after all, has branches.

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