Christine Parker

digital convergence

Article

Sep 19, 2019

In an oversaturated market rife with competition, financial service providers struggle for differentiation—clamoring to shatter the noise floor and garner customer attention. And what do customers want? Easy, user-friendly, personalized customer experiences that get them the […]
digital connectivity

Article

Nov 28, 2018

Beyond its buzz-phrase status, “digital transformation” plays a vital role in shaping the future success of financial institutions. As new competitors threaten legacy banks and regulatory environments change, banks need to implement transformation strategies that ensure […]