David is a recognized authority on business strategy and change management with over 20 years of senior management experience at “Top 10” banks and leading community banks. He is president of Peak Performance Consulting Group, which helps banks and credit unions achieve superior revenue growth, sales and distribution effectiveness and cost efficiency.
For all the talk about making branches advice centers, bank leaders aren’t giving employees the right tools. And that is a set up for failure.
Buying branches can chart a fast route to market share. But more than ever, purchasers must prepare a long, cautious checklist.
The late Southwest Airlines CEO believed in what also works as blue-skies advice for banking: Get out of the office.
Robotics? Data nerds? Better front-line tools? Use these strategies to reap near-term success and outflank the competition for the long haul.
Want your branch to blossom? To get your market piece, think like you’re running for justice of the peace.
Branch expert David Kerstein of Peak Performance Consulting Group shares his insights around branch banking and the universal banker.