Dave Kerstein_resized

David Kerstein

David is a recognized authority on business strategy and change management with over 20 years of senior management experience at “Top 10” banks and leading community banks. He is president of Peak Performance Consulting Group, which helps banks and credit unions achieve superior revenue growth, sales and distribution effectiveness and cost efficiency.

  • Branches at the crossroads: Distribution centers or centers of advice?

    • David Kerstein
    • Nick Miller
    Mar 29, 2019

    For all the talk about making branches advice centers, bank leaders aren’t giving employees the right tools. And that is a set up for failure.

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  • The branch acquisition quandary: cherry picking profits versus the pits

    • David Kerstein
    • Tom Zayko
    Mar 1, 2019

    Buying branches can chart a fast route to market share. But more than ever, purchasers must prepare a long, cautious checklist.

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  • What Southwest Airlines’ co-founder taught me about retail banking

    David Kerstein Feb 1, 2019

    The late Southwest Airlines CEO believed in what also works as blue-skies advice for banking: Get out of the office.

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  • Five branch strategies for 2019

    David Kerstein Jan 1, 2019

    Robotics? Data nerds? Better front-line tools? Use these strategies to reap near-term success and outflank the competition for the long haul.

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  • A winning election: How to grow your bank branch in a landslide victory

    David Kerstein Nov 30, 2018

    Want your branch to blossom? To get your market piece, think like you’re running for justice of the peace.

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  • Universal truths of universal banking: Three success stories

    David Kerstein Nov 2, 2018

    Branch expert David Kerstein of Peak Performance Consulting Group shares his insights around branch banking and the universal banker.

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