Karen Epper Hoffman

Karen Epper Hoffman has been writing about banking and technology issues for nearly a quarter of a century for publications including American Banker, Bloomberg Businessweek and Financial Times' The Banker. She has also spoken and moderated panels at industry conferences.

  • Turning Inside Out with Outsourcing

    Karen Epper Hoffman Nov 26, 2012

    Once interested in developing and customizing their own systems, more banks are accelerating their use of outsourcing to keep up with fast-changing technology.

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  • Breaking New Ground with Innovation

    Karen Epper Hoffman Sep 28, 2012

    The eight finalists of the 2012 BAI-Finacle Global Innovation Awards are focused on using innovation to break outside of banking’s traditional product, service and channel boundaries.

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  • The Case for Regulating Mobile

    Karen Epper Hoffman Dec 2, 2011

    As mobile banking evolves from its roots in online banking, can a separate regulatory regime be far behind?

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  • Flexible Partnering for Mobile Payments

    Karen Epper Hoffman Nov 16, 2011

    The mobile channel offers banks new revenue opportunities in payments – if they can strike the right balance between instinctive caution and bold partnerships.

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  • Youth-Oriented Marketing, Frankly Speaking

    Karen Epper Hoffman Nov 8, 2011

    Singapore’s OCBC Bank reaches out to Generation Y with a youth-oriented branch and marketing message.

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  • Multiple Paths to Mobile Acceptance

    Karen Epper Hoffman Oct 31, 2011

    Banks need to support multiple operating systems, form factors and modalities in order to engage prospective mobile banking customers.

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