Karl joined BAI in 2014 with more than 20 years of experience in the banking, payments, and software industries. Karl leads the BAI Learning & Development line of business and is focused on giving financial services leaders the powerful tools they need to confidently manage their compliance training. His background includes leadership roles with ABN AMRO North America, and a technology start-up serving the financial payments industry.
New BAI Banking Outlook research shows why direct banks are winning the deposit battle and what consumers want.
Using Europe as a model and following the lead of consumers, U.S. banks can proactively adopt open banking — but must address their fears first.
Consumers have changed the way they view convenience, and direct banks have played a major role.
In a world where consumers spend and shop online 24/7, banks must figure out how to make online account opening a reality.
To win, financial institutions must practice the basics of career development, leadership programs and proper training.
Giving customers more control over how they bank begins with providing the tools they need, especially to open new accounts.