Karl Dahlgren

Karl Dahlgren

Karl joined BAI in 2014 with more than 20 years of experience in the banking, payments, and software industries. Karl leads the BAI Learning & Development line of business and is focused on giving financial services leaders the powerful tools they need to confidently manage their compliance training. His background includes leadership roles with ABN AMRO North America, and a technology start-up serving the financial payments industry. 

  • Why traditional banks must solve the online account opening dilemma

    Karl Dahlgren Jul 26, 2019

    In a world where consumers spend and shop online 24/7, banks must figure out how to make online account opening a reality.

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  • Steadfast or out fast: Will millennials stay with your organization?

    Karl Dahlgren May 3, 2019

    To win, financial institutions must practice the basics of career development, leadership programs and proper training.

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  • Channeling greatness: Mastering the touchpoints of the omnichannel customer experience

    Karl Dahlgren Apr 19, 2019

    Giving customers more control over how they bank begins with providing the tools they need, especially to open new accounts.

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  • Why banks need analytics to create relevance with customers

    Karl Dahlgren Jan 10, 2019

    It’s time to integrate data and use analytics to win business. But banks must first resolve to dismantle internal barriers and learn from fintechs.

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  • The top three driving forces of the financial services industry in 2019

    Karl Dahlgren Jan 2, 2019

    BAI Banking Outlook research reveals insight into the top business challenges and opportunities that financial services leaders face and what they should work to improve in the new year.

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  • Drive your bank’s growth through smart industry research

    Karl Dahlgren Oct 29, 2018

    BAI Banking Outlook research in 2018 has revealed trends in talent management, customer retention and more. Here’s a look at findings that matter.

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