Lauri Giesen has spent more than 25 years writing about banking technology and payments for numerous business and financial publications. In the 1990s, she founded and edited Financial Service Online, a magazine covering Internet-based forays into banking and investment services.
Major banks once had a huge lead on community and regional institutions. Here’s how to change that—and even surge ahead.
In 2019, banks face a critical challenge: turning their data storehouses into their greatest asset in reaching, keeping and serving customers.
As community banks up their game for digital times, they’re learning new ways to reach out—and new ways to define ‘community.’
The jump in breach headlines highlights the hazards banks face. But processed correctly and protected vigilantly, customer data benefits all.
Compliance involves more data than ever before. But the benefits from employee commitment extend beyond checking off another box.
Balancing the needs of consumers and demands of regulators can be tricky business. But a new wave of technology looks set to bridge the gap.