Lauri Giesen has spent more than 25 years writing about banking technology and payments for numerous business and financial publications. In the 1990s, she founded and edited Financial Service Online, a magazine covering Internet-based forays into banking and investment services.
Apple Pay, Samsung Pay and Google Pay are gaining in ubiquity. But are community banks ready to seize the opportunity?
After delivering an action plan to move the industry forward in 2017, the heavy lifting begins to make a 2020 goal.
Financial institutions with an eye on the future are marketing to LGBT clientele with targeted ads,
niche websites and new products.
Financial institutions have been slow to promote RDC. But to bolster small business efficiency—and bank bottom lines—it’s more than worth the effort.
Before using Facebook and the like to reach customers, banks must put engagement (and laughs) ahead of product promotion.
The first mobile check deposit services appealed to techies. Now banks promote the user friendliness of revamped services as they tackle frustrations such as low deposit limits.