Lauri Giesen

Lauri Giesen

Lauri Giesen has spent more than 25 years writing about banking technology and payments for numerous business and financial publications. In the 1990s, she founded and edited Financial Service Online, a magazine covering Internet-based forays into banking and investment services.

  • Alternative payments strike paydirt

    Lauri Giesen Feb 13, 2017

    Emerging payment technologies will gain ground in 2017. Some represent competition and risk for banks, but others may help them get in on the action.

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  • Futuristic branches depend on the future skills of employees

    Lauri Giesen Jan 24, 2017

    When developing new branches, banks must consider employee hiring and retraining issues as much as they think about technology and building design.

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  • Betting on the bot: How chatbots will change the face of banking in 2017

    Lauri Giesen Jan 4, 2017

    Following consumer affection for chatbots, some banks will use them to help customers monitor finances. But how—and are they secure?

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  • Qualified Mortgage Rule Adds to Compliance Burden

    Lauri Giesen Dec 31, 2016

    The new Qualified Mortgage rules reduce the number of qualified mortgage approvals and increase compliance costs, lenders say.

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  • In a mobile wallet world, banks seek upwardly mobile edge

    Lauri Giesen Nov 29, 2016

    Digitally, there’s room in a mobile wallet for all. But every bank wants their cards used first. How can they make that happen?

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  • Redesigning the Community Bank Branch

    Lauri Giesen Sep 23, 2014

    Community banks need to redesign their branches as much as larger banks, says a panelist at the upcoming BAI Retail Delivery 2014.

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