Lauri Giesen has spent more than 25 years writing about banking technology and payments for numerous business and financial publications. In the 1990s, she founded and edited Financial Service Online, a magazine covering Internet-based forays into banking and investment services.
Digitally, there’s room in a mobile wallet for all. But every bank wants their cards used first. How can they make that happen?
Community banks need to redesign their branches as much as larger banks, says a panelist at the upcoming BAI Retail Delivery 2014.
While mini-branches won’t replace traditional branches they do enable banks to serve some areas more cost effectively.
Mobile banking can be an effective sales tool for banks but only if used in conjunction with other sales channels, say BAI Retail Delivery 2012 speakers.
Environmental benefits or not, converting paper into electronic documents is bringing gains in both efficiency and customer service.
For an enthusiastic but still-small segment of customers, mobile check deposit is a winning innovation.