BAI Managing Editor Lou Carlozo

Lou Carlozo

An award-winning journalist, Lou Carlozo previously worked at the Philadelphia Inquirer, Chicago Tribune, AOL, Reuters and U.S. News & World Report. He lives in Chicago.  He can be reached at
  • Keeping up with consumer demands in the digital age

    Lou Carlozo Aug 13, 2019

    Tyson Nargassans, CEO of Saylent Technologies, shares how banks can use of data and technology to enhance the customer experience and exceed expectations.

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  • BAI's latest findings on bank culture and conduct

    Lou Carlozo Aug 6, 2019

    BAI's Byron Marshall and Jason Mencias share actionable insights from the latest BAI Banking Outlook survey on culture, conduct and ethics in financial services organizations.

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  • Getting a grip on data's best insights

    Lou Carlozo Jul 30, 2019

    Todd Barnhart, executive vice president, head of retail distribution for PNC Financial Services Group, talks about how banks can make their data treasure troves work to greatest advantage.

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  • How one bank championed community resurgence

    Lou Carlozo Jul 9, 2019

    Chris McComish, chief banking officer, consumer and wealth management at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • The ins and outs of winning at innovation

    Lou Carlozo Jul 1, 2019

    BAI Global Innovation Awards judge Amy Radin shares proven innovation strategies from her new book, "The Change Maker's Playbook."

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  • Attracting millennials by attacking their challenges

    • Lou Carlozo
    • George Warfel
    Jun 27, 2019

    Faced with a crush of serious financial realities, millennials need forward-thinking banks to help them gain a firm footing in life.

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