BAI Managing Editor Lou Carlozo

Lou Carlozo

Lou Carlozo is the former managing editor of BAI Banking Strategies
  • The most valuable keys to customer engagement

    Lou Carlozo Apr 16, 2019

    Carrie Stapp, SVP of product management at Harland Clarke, sees the key to customer engagement as enabling the easy use of the products consumers value most.

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  • Podcast: The inside story of America's first mobile-only bank

    Lou Carlozo Apr 9, 2019

    Colin Walsh, CEO and co-founder of Varo Money, discusses the journey that made his financial institution the nation's first mobile-only bank.

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  • Podcast: From compliance complexity to regtech reality

    Lou Carlozo Apr 2, 2019

    Shiran Weitzman, CEO and co-founder of Shield FC, talks about how regtech can move the financial services industry forward through superior compliance and better transparency for customers.

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  • Podcast: How banks can supercharge their cybersecurity

    Lou Carlozo Mar 26, 2019

    How can financial institutions best handle a changing security landscape and repel today's worst cyber threats? Sundeep Nehra of EY's financial services office shares his insights on this week's podcast.

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  • Podcast: Smart ways to address new consumer habits with innovative tech

    Lou Carlozo Mar 19, 2019

    BAI Global Innovation Awards judge Alex Sion of Citi's D10X program talks about how banks can better understand consumer habits and address them with smart digital tech.

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  • Podcast: Mastering the digital-physical mix

    Lou Carlozo Mar 12, 2019

    Ben Hopper, SVP and head of consumer bank strategy at First Tennessee Bank, shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.

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