BAI Managing Editor Lou Carlozo

Lou Carlozo

Lou Carlozo is the former managing editor of BAI Banking Strategies
  • Podcast: Winning the data game

    Lou Carlozo Nov 27, 2018

    Clark Richey, chief technology officer at FactGem, discusses how to collect, protect and leverage the data banks have at their disposal.

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  • Podcast: Prime payments insights from the Fed

    Lou Carlozo Nov 13, 2018

    Connie Theien, senior vice president, industry relations program, for the Federal Reserve System, discusses the revolutions stemming from the work of the Fed's Faster Payments Task Force.

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  • Podcast: Branches, digital channels and customer experience without equal

    Lou Carlozo Nov 6, 2018

    Tom McDermott, co-founder and managing partner of Inver Consulting Group, lays out how banks can master omnichannel delivery to offer up the very best customer experience.

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  • Podcast: Sales and the magic touch of high-touch coaching

    Lou Carlozo Oct 30, 2018

    Lisa Oliver, president and CEO of the Cooperative Bank of Cape Cod, gives an insider’s view into the world of high-touch sales coaching.

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  • Podcast: Winning the war for top talent

    Lou Carlozo Oct 23, 2018

    In a job seeker’s market featuring fierce competition from outside the sector, banks can still win talent. Debbie Morris, senior talent management consultant with Cox Enterprises, explains how.

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  • Innovation, insight, excitement: Highlights from BAI Beacon 2018

    Lou Carlozo Oct 19, 2018

    The event showcased the best of technology, leadership, strategy and financial services transformation

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