BAI Managing Editor Lou Carlozo

Lou Carlozo

An award-winning journalist, Lou Carlozo previously worked at the Philadelphia Inquirer, Chicago Tribune, AOL, Reuters and U.S. News & World Report. He lives in Chicago.  He can be reached at lcarlozo@bai.org.
  • Podcast: From blockchain to a distributed ledger revolution

    Lou Carlozo Sep 18, 2018

    Julie Esser, chief engagement officer for CU Ledger, talks about how distributed ledger technology will impact credit unions going forward.

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  • How to make your branch climb, through the eyes of a digital expert

    Lou Carlozo Sep 14, 2018

    Ahead of his presentation at BAI Beacon, Armin Ajami of Wells Fargo sizes up the branch landscape and the exciting innovations on tap.

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  • Podcast: An exceptional executive's leadership secrets

    Lou Carlozo Sep 11, 2018

    Kat Cole, chief operating officer and president North America of Focus Brands, shares how financial service leaders can bolster their customer connections and keep employees engaged.

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  • Podcast: How banks that win balance customer satisfaction and safety

    Lou Carlozo Sep 4, 2018

    David Vergara, director of security and product marketing at OneSpan, talks about the smart strategies banks can deploy to guarantee customer safety while pursuing customer satisfaction.

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  • How Hurricane Harvey led to a banking brainstorm

    • Lou Carlozo
    • Craig Guillot
    Aug 31, 2018

    USAA’s award-winning Aerial Imagery Tool was inspired by members in need—and brought to life in a culture that lives innovation daily.

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  • Innovation and the winners’ destination

    • Lou Carlozo
    • Craig Guillot
    Aug 29, 2018

    The BAI Global Innovation Awards winners showcase leadership. Now it’s time to learn from them at BAI Beacon.

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