BAI Managing Editor Lou Carlozo

Lou Carlozo

An award-winning journalist, Lou Carlozo previously worked at the Philadelphia Inquirer, Chicago Tribune, AOL, Reuters and U.S. News & World Report. He lives in Chicago.  He can be reached at
  • Podcast: Branch technology and ingenuity

    Lou Carlozo Sep 1, 2017

    Jonathan Rowe takes a deep dive into best in technology and user friendliness that branches will offer in the near future and beyond.

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  • Podcast: Social media, consumer care and customer acquisition

    Lou Carlozo Aug 25, 2017

    Melissa Musgrove of Regions Bank shares how her institution leverages social media to address service inquiries, handle complaints quickly and win new customers.

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  • Podcast: The fine points and phenomenal power of FinTech

    Lou Carlozo Aug 11, 2017

    Scott Robinson, the founder and VP of San Francisco-based Plug and Play FinTech, takes us through the innovation landscape to highlight the very best of FinTech.

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  • Podcast: Banking innovation: More than just FinTech

    Lou Carlozo Aug 4, 2017

    Debbie Bianucci discusses the many facets of banking innovation, from human capital to societal impact.

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  • Podcast: Helping customers win through financial wellness

    Lou Carlozo Jul 28, 2017

    Rochelle Nawrocki Gorey outlines how consumers can reach meaningful financial wellness goals and how banks can help them get there.

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  • Podcast: Smart security in a risky digital world

    Lou Carlozo Jul 21, 2017

    Sean Cassidy discusses what banks can do to stay a step ahead of IoT and cyber threats.

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