BAI Managing Editor Lou Carlozo

Lou Carlozo

Lou Carlozo is the former managing editor of BAI Banking Strategies
  • Podcast: Humanizing the digital banking experience with Jim Marous

    Lou Carlozo Oct 16, 2018

    In this podcast, Jim Marous discusses the findings of the recent BAI and Digital Banking Report on humanizing the digital banking experience.

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  • Podcast: How banks can get high performance from high tech

    Lou Carlozo Sep 25, 2018

    Matt Mills, chief commercial officer at Featurespace, discusses the best ways banks can apply smart decision making to their high-tech journey.

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  • Podcast: From blockchain to a distributed ledger revolution

    Lou Carlozo Sep 18, 2018

    Julie Esser, chief engagement officer for CU Ledger, talks about how distributed ledger technology will impact credit unions going forward.

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  • How to make your branch climb, through the eyes of a digital expert

    Lou Carlozo Sep 14, 2018

    Ahead of his presentation at BAI Beacon, Armin Ajami of Wells Fargo sizes up the branch landscape and the exciting innovations on tap.

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  • Podcast: An exceptional executive's leadership secrets

    Lou Carlozo Sep 11, 2018

    Kat Cole, chief operating officer and president North America of Focus Brands, shares how financial service leaders can bolster their customer connections and keep employees engaged.

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  • Podcast: How banks that win balance customer satisfaction and safety

    Lou Carlozo Sep 4, 2018

    David Vergara, director of security and product marketing at OneSpan, talks about the smart strategies banks can deploy to guarantee customer safety while pursuing customer satisfaction.

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