Patrick Sanders

Patrick Sanders

Based in Maryland, Patrick Sanders is an assistant managing editor for U.S. News & World Report and formerly worked as an editor for The Associated Press and at newspapers in West Virginia, Connecticut, Pennsylvania and Indiana.

  • The storm cloud’s silver lining: How banks can help when disaster strikes

    Patrick Sanders Mar 4, 2019

    Whether through emergency cash access, waived fees or service above and beyond, banks can get stressed customers back on their feet.

    Read More
  • Fintech’s positives for delivering deposits

    Patrick Sanders Dec 19, 2018

    Deposit growth the old-fashioned way only goes so far. Fintech tools can turn customer data into smart insights that attract big business.

    Read More
  • Rolling with the Dodd-Frank rollback

    Patrick Sanders Oct 8, 2018

    The unpopular banking regulation was revised and scaled back in May. So how have banks dealt with the changes in the months since?

    Read More
  • Answering fintech’s multiple-choice question: Build, buy or partner?

    Patrick Sanders Aug 10, 2018

    There’s no set response, as the best solution varies from bank to bank and hinges on factors far beyond high-tech nuts and bolts.

    Read More
  • Give the customers what they want: Less and more

    Patrick Sanders Jul 16, 2018

    Customers want face-to-face help with vexing problems and to be left alone to tackle simple tasks. But oddly, some banks can’t tell the difference.

    Read More
  • How to keep your bank’s customers, even when they get fighting mad

    Patrick Sanders May 30, 2018

    Reasons for customer ire range from thoughtless cross-selling to piling on fees. But smart banks listen and work to make things right.

    Read More