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    Mark Riddle Oct 20, 2017

    The heart of customer centricity

    Banks discuss it. Customers demand it. To truly put the customer first, here’s what needs to come first.

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  • The heart of customer centricity

    250x250_Mark
    Mark Riddle Oct 20, 2017

    Banks discuss it. Customers demand it. To truly put the customer first, here’s what needs to come first.

    Read More
  • International innovation meets industry impact

    Angela Hills
    Angela Hills Oct 18, 2017

    Dreamers from global financial institutions are celebrating forward-looking achievements by the winners of BAI’s Global Innovation Awards.

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  • Keeping an eye on AI, innovation and talent: Highlights from BAI Beacon

    Oct 13, 2017

    For its second year, the financial services conference kicked things into high gear. Here’s a breakdown of BAI Beacon’s best.

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  • Podcast: How hedge funds evaluate banks

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 10, 2017

    Tom Brown of Second Curve Capital shares his views on crucial, near-term variables from deregulation to digital technology.

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  • Artificial intelligence: Moving forward toward great rewards

    Debbie Bianucci
    Debbie Bianucci Oct 5, 2017

    While AI has potential risks, its power for positive change rivals anything before it—as does its potential to shake the banking world.

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  • Podcast: The artificial intelligence adoption gap

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 3, 2017

    With all the questions, misconceptions and curiosity surrounding this game-changing technology, Jim Marous shares some of the latest findings by way of his newly published Digital Banking Report.

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  • For 2017, innovation defined and refined

    Oct 2, 2017

    Six BAI Global Innovation Awards judges discuss how this year’s finalists point the way forward for the industry

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