• Karl Dahlgren
    Karl Dahlgren May 11, 2018

    Building your best culture of compliance, and beyond

    A ‘punch list’ mindset puts financial institutions at risk. Treating training as an opportunity means a win for customers, shareholders and banks.

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  • Building your best culture of compliance, and beyond

    Karl Dahlgren
    Karl Dahlgren May 11, 2018

    A ‘punch list’ mindset puts financial institutions at risk. Treating training as an opportunity means a win for customers, shareholders and banks.

    Read More
  • Podcast: From going digital to growing digital with power and purpose

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 8, 2018

    Julien Courbe, of PwC, weighs in on how banks can gain focus and renewed perspective through picking the right projects—and leveraging the never-ending endgame of stellar customer experience.

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  • Why high tech and human touch should go hand in glove

    Holly Hughes_resized2
    Holly Hughes May 7, 2018

    AI-driven predictive analytics can set the table for a highly personalized customer experience.

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  • Podcast: How efficient banks can bolster small businesses

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 1, 2018

    Gavin Harding, senior business consultant with Experian, explains why for small businesses, memories of the Great Recession are finally fading, leaving a lending climate that’s ripe with possibility.

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  • For a former Amazon leader, data transparency in banking has clear advantages

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 25, 2018

    Andreas Weigend, Amazon's former chief scientist, shares his compelling vision for how financial institutions can leverage data for consumer benefit.

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  • Podcast: How banks will win customers in a "do it for me" payments world

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 24, 2018

    Fran Duggan shares how banks can be the catalyst to exceed customer expectations in the payments world.

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  • Podcast: A Netflix talent guru weighs in on bank talent management

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 10, 2018

    Patty McCord, Netflix's former chief talent officer, talks about why banks should do away with both performance reviews and the notion of the “empowered” employee.

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