The regulatory act was meant to shield consumers, but it is deregulated banks that, if they so choose, can help customers much more.
‘Substantial penalty for early withdrawal’ has scared off consumers. Now’s time to calm fears, create change and spread the good news.
On this episode of the BAI Banking Strategies podcast, we talk with Avril Castagnetta, senior manager at Ernst & Young.
Banks can win the fight to keep customers—and fend off disruptors. The weapon: Exceed customer expectations.
Adopting a universal banker model means much more than retraining or role reassigning, which is why so many banks struggle with it.
As banks understand profit risk and use data to meet the challenge, new insights emerge to sustain financial performance for the long haul.
Current expected credit loss data helps forecast allowance for loan and lease losses—and power smart decisions.