• BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 23, 2017

    Podcast: Community banking and the drive for excellence

    Jill Castilla, President and CEO at Citizens Bank of Oklahoma, discusses how her bank has learned to adapt to the times to stay healthy and relevant.

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  • Podcast: Community banking and the drive for excellence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 23, 2017

    Jill Castilla, President and CEO at Citizens Bank of Oklahoma, discusses how her bank has learned to adapt to the times to stay healthy and relevant.

    Read More
  • For marketing efforts on the move, it’s time to unpack the use case

    George Warfel Jun 22, 2017

    Consumers have lots of choices and short attention spans.

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  • Taking care of small business: Winning back SMBs and lost loan relationships

    Nathan Snell
    Nathan Snell Jun 21, 2017

    How many reasons are there for banks to make a new stab at catering to small businesses? Try 28 million of them, nationwide.

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  • The privacy and protection speech: Educating bank customers about voice biometrics

    Steve Williams
    Steve Williams Jun 20, 2017

    Voice biometrics may scare customers with privacy concerns. It’s up to banks to teach them the security benefits of this remarkable technology.

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  • The table of marketing contents: Chapters in finding customers, building trust

    Katie Kuehner-Hebert
    Katie Kuehner-Hebert Jun 19, 2017

    Content marketing works when tone and venue meet the target audience—and impact can be measured.

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  • Don’t cell yourself short: Why community banks must transcend a mobile-first strategy

    Kevin Tynan
    Kevin Tynan Jun 16, 2017

    Community banks need to hang up on second-rate mobile offerings and answer the call for first-rate, personal, localized service.

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  • Keep an eye on API: The bold transformation of financial services applications

    Michael Levine
    Michael Levine Jun 15, 2017

    Between the needs for safety and speed, customer expectations run higher than ever. Here’s how to meet and beat them.

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