• John D. Orr
    John D. Orr Jan 22, 2018

    When the toaster is toast: Real incentives for smart banks to attract and keep customers

    Forget those TV giveaways. Customers are getting away because your competitors offer better online experiences and financial perks.

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  • Keeping an eye on AI, innovation and talent: Highlights from BAI Beacon

    Oct 13, 2017

    For its second year, the financial services conference kicked things into high gear. Here’s a breakdown of BAI Beacon’s best.

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  • Wise counsel for customer-centric banks: Buy into financial health, not money myth

    Nicole Meyer
    Nicole Meyers Oct 12, 2017

    Your would-be and loyal customers face money struggles every day. Here’s how to separate money misperception from financial fact.

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  • ‘Commarketing’: How smart community banks stand out in a crowded field

    Marco Buscaglia
    Marco Buscaglia Oct 11, 2017

    From summer concerts to stadium-sized branding, leading community banks excel at old school and newfangled tactics.

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  • Podcast: How hedge funds evaluate banks

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 10, 2017
  • Fighting insecurity over cybersecurity

    Howard Altman_resized
    Howard Altman Oct 6, 2017

    Community banks know the growing peril of cybercrime. But they can fight it effectively—even if they lack (or think they lack) the right resources.

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  • Artificial intelligence: Moving forward toward great rewards

    Debbie Bianucci
    Debbie Bianucci Oct 5, 2017

    While AI has potential risks, its power for positive change rivals anything before it—as does its potential to shake the banking world.

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  • The revolution will be improvised: Five innovations that could change branch banking

    Geoff Williams
    Geoff Williams Oct 4, 2017

    Bank burger bars aren’t here (yet). But while you hold the mayo, enjoy a craft java or design a credit card via eye-popping wall display.

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