• Craig Guillot
    Craig Guillot Sep 16, 2019

    Branch formats, bright future: Rethinking brick-and-mortar for modern markets

    Is it a coffeeshop? A yoga studio? A concert venue? It’s all of the above, if it’s today’s bank branch reinventing itself to please customers.

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  • The top 20 terms consumers use on banking websites

    DJ Haskins
    DJ Haskins Jun 10, 2019

    Knowing these terms will yield actionable insights to jumpstart digital self-service strategy and win valuable business.

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  • Three key threats of digital transformation

    Phong Q. Rock
    Phong Q. Rock Jun 7, 2019

    Open banking, crowdfunding and updated legacy systems can mark major steps forward—but also invite new, nefarious risks.

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  • Five ways to fight cybercrime and secure customer trust

    Rachael Schwartz
    Rachael Schwartz Jun 6, 2019

    Improved IT policies can head off breaches and protect your institution from widespread harm. Here’s how.

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  • From run of the mill to setting the pace: Compliance takes the lead

    Douglas Weeden
    Douglas Weeden Jun 5, 2019

    A souped-up synergy with legal departments promises to grow as new tools and capabilities expand what compliance can do.

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  • The grand financial adventure of starting a new bank

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 4, 2019

    MI Bank chairman and CEO Robb Farr, and senior vice president core technology Erin Tecker, discuss their two-year path to creating a new bank, their goals for business banking, and what it's like to take part in Detroit's comeback story.

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  • How to combat common employee security mistakes

    Howard Altman_resized
    Howard Altman Jun 3, 2019

    Even the best workers can cause the worst consequences at the hands of cyber crooks. Enter expert insights on staying safe.

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  • Five smart ways to bridge the physical-digital divide

    Dave Kerstein_resized
    David Kerstein May 31, 2019

    Banks stand at the crossroads of digital services and consumer expectations. Use these five initiatives as a roadmap to move forward.

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