• Anne Brennan
    Anne Brennan Jul 20, 2018

    The bank office renovation revolution

    Slapping down new carpet and paint is out. So are cubicles. But rooftop patios give workers and customers a lift, even as bank expenses drop.

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  • Banks are open to open banking: Better ways to work with FinTech

    Kylee Wooten
    Kylee Wooten Apr 11, 2018

    FinTech companies—once viewed as competitors—now find major benefits working with banks and APIs can help lead the way.

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  • Podcast: A Netflix talent guru weighs in on bank talent management

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 10, 2018

    Patty McCord, Netflix's former chief talent officer, talks about why banks should do away with both performance reviews and the notion of the “empowered” employee.

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  • No end in sight: How to grow profits beyond end-to-end commercial lending

    Terry Renoux
    Terry Renoux Apr 9, 2018

    Bank data silos contain the seeds to jumpstart dormant business relationships—and turn closed loans into open opportunities.

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  • It’s a wonderful bank: How complaint resolution, digital solutions drive consumer care and trust

    Anne Brennan
    Anne Brennan Apr 6, 2018

    For 1940s Hollywood, Jimmy Stewart’s George Bailey epitomized the benevolent banker. In 2018, inspired high-tech can help life imitate art.

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  • A 2020 vision: Creating the bank branch of the future, instantly

    Sharon Pazlar
    Sharon Pazlar Apr 5, 2018

    Combining human interaction with digital interconnection is crucial—and the ability to instantly issue debit cards powerful.

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  • Before Amazon checks out banking, a reality check

    Patrick Sanders
    Patrick Sanders Apr 4, 2018

    Taking over financial services isn’t as easy as swallowing Whole Foods. The huge hurdles range from tight regulation to strict data security.

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  • Podcast: Building the best defense against crooks and hackers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 3, 2018

    David Bryan of IBM’s X-Force Red reveals how white hat hackers test (and often defeat) the cybersecurity measures businesses have in place, while offering practical advice for keeping bank data secure.

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