• Stephen Butler
    Stephen Butler Jan 18, 2019

    Putting the ‘instant’ in instant mortgages

    For all the promises of mortgages quick as a wink, quick approvals don’t mean fast cash. Here’s a roadmap to positive change.

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  • Growing up: How regional and local banks are boosting deposits

    John F. Wasik
    John F. Wasik Jan 11, 2019

    Financial institutions big and small want those coveted deposits in the year ahead. Here’s how smaller banks can fight for their fair share.

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  • Why banks need analytics to create relevance with customers

    Karl Dahlgren
    Karl Dahlgren Jan 10, 2019

    It’s time to integrate data and use analytics to win business. But banks must first resolve to dismantle internal barriers and learn from fintechs.

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  • Podcast: The top decisions of 2019 with the BAI Leadership Team

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 8, 2019

    BAI's leadership team tackles the hot topics for 2019, including talent management, data-driven customer experience and strengthening relationships.

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  • How will you deepen customer relationships and build trust in 2019?

    Holly Hughes_resized2
    Holly Hughes Jan 8, 2019

    The new year means tough choices for bankers as they aim to strike the right balance between human and digital channels.

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  • Winning the talent war in 2019

    Debbie Bianucci
    Debbie Bianucci Jan 7, 2019

    With new external pressures—including record-low unemployment—banks must be innovative to attract, hire and retain the best people.

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  • What question is critical for financial services leaders to answer in 2019?

    Jan 4, 2019

    Thought leaders including JP Nicols from FinTech Forge, Titi Cole from Wells Fargo and Jason Epstein from Regions tell us what they believe financial services leaders need to focus on this year.

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  • How to win underserved consumers—and turn them into well-served banking customers

    • Victoria Dougherty
    • Kenneth Patrick
    Jan 3, 2019

    While underserved consumers have come with risks, smart banks can leverage well-designed services to produce wins for all.

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