• John D. Orr
    John D. Orr Jan 22, 2018

    When the toaster is toast: Real incentives for smart banks to attract and keep customers

    Forget those TV giveaways. Customers are getting away because your competitors offer better online experiences and financial perks.

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  • Let’s get digital: Fiserv picks four trends for 2018

    Fiserv Staff Jan 2, 2018

    Expect roboadvisors to exit the spotlight, while mobile payments will only get faster—and undergo faster change as well.

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  • The wholesale truth: Four strategies to become a payments leader

    • Stefan Dab
    • Mohammed Badi
    Dec 28, 2017

    Streamlined processes and smart digital practices hold the key to wholesale bank success in 2018.

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  • Best practices for NextGen banking security

    Hamid Karimi Dec 21, 2017

    With mobile payments becoming the norm, financial institutions must carefully examine their development and operations—and embed strong security into them.

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  • The generation of passion: How to entice and excite millennial hires

    Ed Lawler headshot
    Edmund Lawler Dec 20, 2017

    Yes, millennials are different. But it’s time to ditch the stereotypes of fickle entitlement and act on their potential for unsurpassed loyalty.

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  • From hard work to network: When banks organize their in-house info

    Mark Anderson
    Mark Anderson Dec 19, 2017

    Getting managers, board members and staff on the same page isn’t easy. The key is to share resources via in-house intranets.

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  • Guardian angles: Teaching talent the fine points of compliance

    Katie Kuehner-Hebert
    Katie Kuehner-Hebert Dec 18, 2017

    Spotting suspicious activity isn’t just for compliance officers. New hires and veteran staffers must know and practice the essentials.

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  • Five things we all get wrong about branch transformation

    JON VOORHEES_Final
    Jon Voorhees Dec 15, 2017

    Today’s game plans are as varied (and confusing) as diet plans. Here’s how a branch strategy veteran separates truth from myth.

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