• John M Deignan
    John M. Deignan Jul 17, 2019

    Seeing CECL’s competitive advantage

    The new accounting standard might sound like a headache—until you consider how it can help banks get ahead.

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  • An environment of change: The positive promise of green banking

    Charles Wendel
    Charles Wendel Jun 13, 2019

    As consumers and public figures demand more from banks, those that go green can get out front on a major issue.

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  • The top four digital challenges in financial services—and five ways to meet them

    Ken Jackowitz
    Ken Jackowitz Jun 13, 2019

    As banks bolster their tech, they must serve many masters. Enter these effective ways to come out ahead.

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  • No small talk: Why conversational AI is propelling bank channels

    Dror Oren
    Dror Oren Jun 12, 2019

    Customers who seek better experiences will find them at institutions that turn virtual assistants into real problem solvers.

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  • Coming out on top in today’s talent war

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 11, 2019

    Janet Coletti, a human resources executive at M&T Bank, discusses the smart strategies banks can use to attract, hire and retain the best talent.

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  • The top 20 terms consumers use on banking websites

    DJ Haskins
    DJ Haskins Jun 10, 2019

    Knowing these terms will yield actionable insights to jumpstart digital self-service strategy and win valuable business.

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  • Three key threats of digital transformation

    Phong Q. Rock
    Phong Q. Rock Jun 7, 2019

    Open banking, crowdfunding and updated legacy systems can mark major steps forward—but also invite new, nefarious risks.

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  • Five ways to fight cybercrime and secure customer trust

    Rachael Schwartz
    Rachael Schwartz Jun 6, 2019

    Improved IT policies can head off breaches and protect your institution from widespread harm. Here’s how.

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