• John D. Orr
    John D. Orr Jan 22, 2018

    When the toaster is toast: Real incentives for smart banks to attract and keep customers

    Forget those TV giveaways. Customers are getting away because your competitors offer better online experiences and financial perks.

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  • How to bank on code before bad actors break it

    Robert Capps
    Robert Capps Nov 22, 2017

    Cybercriminals never stop working on ways to infiltrate financial institutions. Here’s how to break them before they break your code.

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  • In Africa, payment advances pay off—big

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Nov 21, 2017

    New pipelines to the underbanked and ways for the financially distressed to crowdfund in an instant make Africa the spark continent.

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  • Fast payments at last—but will the U.S. be last?

    Geoff Williams
    Geoff Williams Nov 20, 2017

    Eight European countries unveil lightning-speed payments. So when will lightning strike in the U.S.?

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  • Podcast: How and why incentives excite employees

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Cut the thread of threats: How banks can prevent insider cyberattacks

    Isaac Kohen
    Isaac Kohen Nov 16, 2017

    Forget the stereotype of hunched-over hackers in attics: The next bad actor could be seated in the cubicle next to you.

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  • For the best banking innovations, put these six in your mix

    Toby Olshanetsky
    Toby Olshanetsky Nov 15, 2017

    The days of manual processes and customer guesswork are gone. Here’s how to offer superior service and meet consumer needs in a digital age.

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  • Podcast: A community bank’s drive to thrive

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 14, 2017

    Nancy Graves, CEO of the Bank of New Jersey, shares how her institution found its place in the market, which in turn has preserved an excellent standing among its Garden State clientele.

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