• John D. Orr
    John D. Orr Jan 22, 2018

    When the toaster is toast: Real incentives for smart banks to attract and keep customers

    Forget those TV giveaways. Customers are getting away because your competitors offer better online experiences and financial perks.

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  • Smart advice for smart robo advising

    250x250_Mark_Kowalczyk
    Mark Kowalczyk Nov 13, 2017

    For all its potential, roboadvising poses challenges of consistency and quality. Here’s how banks can best leverage all that robos have to offer.

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  • Seize the light: The changing world of FinTech opportunities

    Matt Hatch
    Matt Hatch Nov 10, 2017

    FinTech adoption can’t be stopped. On the journey to even greater digital age leverage, here’s where smart financial services organizations can start.

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  • Artificial intelligence, genuine smart selling: How to leverage AI in commercial and corporate banking

    Ron Wellman
    Ron Wellman Nov 9, 2017

    Retail banking has the early jump on utilizing AI. But sales leaders in other sectors can learn from successes and bolster their efficiency.

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  • Bank to the future: How 1991’s security imperatives still apply

    Steve Bacastow
    Steve Bacastow Nov 8, 2017

    Though one BAI commentary about protecting bank data far predated Google, mobile and bank apps, its directives hold true 26 years later.

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  • Podcast: The unstoppable rise of RegTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 7, 2017

    Jo Ann Barefoot discusses how RegTech promises to deliver high speed, low costs and increased efficiency by shifting regulatory and compliance efforts into the digital age.

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  • How forward-thinking banks connect with LGBT consumers

    Lauri Giesen
    Lauri Giesen Nov 6, 2017

    Financial institutions with an eye on the future are marketing to LGBT clientele with targeted ads, niche websites and new products.

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  • How blockchain is unlocking payments power

    Jeanne Pinder_resized
    Jeanne Pinder Nov 3, 2017

    Here’s how the digital ledger technology will improve slow, costly, error-prone international money transfers.

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