• Stephen Butler
    Stephen Butler Jan 18, 2019

    Putting the ‘instant’ in instant mortgages

    For all the promises of mortgages quick as a wink, quick approvals don’t mean fast cash. Here’s a roadmap to positive change.

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  • DIY Disruption: Leverage the best tech partners to strengthen your financial institution

    Alissa Lovens
    Alissa Lovens Nov 5, 2018

    Finding the right fintech partner means more than signing up the closest vendor—it’s more about how closely the fintech works with you.

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  • Universal truths of universal banking: Three success stories

    Dave Kerstein_resized
    David Kerstein Nov 2, 2018

    Branch expert David Kerstein of Peak Performance Consulting Group shares his key takeaways from a session he led at BAI Beacon 2018.

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  • Know your ‘rights’: How to leverage personalized data to make financial relationships sticky and profitable

    Rajesh Bhat
    Rajesh Bhat Nov 1, 2018

    Do you get to your customers at the right place and time—and in the right way? Here’s how to leverage tech to deepen relationships.

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  • Three digital transformation strategies that breed success

    Sonny Singh_resized
    Sonny Singh Oct 31, 2018

    Beyond executing the basics, banks must accelerate into the next digital shift before frustrated customers head for the exits.

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  • Podcast: Sales and the magic touch of high-touch coaching

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 30, 2018

    Lisa Oliver, president and CEO of the Cooperative Bank of Cape Cod, gives an insider’s view into the world of high-touch sales coaching.

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  • Drive your bank’s growth through smart industry research

    Karl Dahlgren
    Karl Dahlgren Oct 29, 2018

    BAI Banking Outlook research in 2018 has revealed trends in talent management, customer retention and more. Here’s a look at findings that matter.

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  • Bite off what you can chew: The million-dollar, money-saving lessons Pac-Man can teach banks

    • Lindsay Green
    • James Geeslin
    Oct 26, 2018

    You could call it the waka-waka way to streamlined bank operations. Ready to save money and revitalize your operations? Game on.

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