• Anne Brennan
    Anne Brennan Jul 20, 2018

    The bank office renovation revolution

    Slapping down new carpet and paint is out. So are cubicles. But rooftop patios give workers and customers a lift, even as bank expenses drop.

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  • Podcast: How efficient banks can bolster small businesses

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 1, 2018

    Gavin Harding, senior business consultant with Experian, explains why for small businesses, memories of the Great Recession are finally fading, leaving a lending climate that’s ripe with possibility.

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  • Getting current with cryptocurrency

    Bob Rutherford
    Bob Rutherford Apr 30, 2018

    Cryptocurrencies such as bitcoin and ethereum took financial institutions by surprise. Now it’s time to play catch up.

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  • Putting your finger on it: Opportunities and obstacles in banking biometrics

    Geoff Williams
    Geoff Williams Apr 27, 2018

    Once disdained by consumers, the technology that scans thumbs, faces and voices is catching on. Yet for banks, it remains far from foolproof.

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  • Raising voices: Can chatbots help your community bank?

    Craig Guillot
    Craig Guillot Apr 26, 2018

    Unlike old-school automated phone technology, chatbots talk with customers in everyday language. Are small banks ready to start a conversation?

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  • For a former Amazon leader, data transparency in banking has clear advantages

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 25, 2018

    Andreas Weigend, Amazon's former chief scientist, shares his compelling vision for how financial institutions can leverage data for consumer benefit.

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  • Podcast: How banks will win customers in a "do it for me" payments world

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 24, 2018

    Fran Duggan shares how banks can be the catalyst to exceed customer expectations in the payments world.

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  • A recipe for banking success: passion, caring and daring

    Duena Blomstrom
    Duena Blomstrom Apr 23, 2018

    Deferring learning about FinTech is not an option. What’s more, there’s a deficit in the so-called soft value of heart.

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