• BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 26, 2019

    Podcast: How banks can supercharge their cybersecurity

    How can financial institutions best handle a changing security landscape and repel today's worst cyber threats? Sundeep Nehra of EY's financial services office shares his insights on this week's podcast.

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  • How will you deepen customer relationships and build trust in 2019?

    Holly Hughes_resized2
    Holly Hughes Jan 8, 2019

    The new year means tough choices for bankers as they aim to strike the right balance between human and digital channels.

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  • Winning the talent war in 2019

    Debbie Bianucci
    Debbie Bianucci Jan 7, 2019

    With new external pressures—including record-low unemployment—banks must be innovative to attract, hire and retain the best people.

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  • What question is critical for financial services leaders to answer in 2019?

    Jan 4, 2019

    Thought leaders including JP Nicols from FinTech Forge, Titi Cole from Wells Fargo and Jason Epstein from Regions tell us what they believe financial services leaders need to focus on this year.

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  • How to win underserved consumers—and turn them into well-served banking customers

    • Victoria Dougherty
    • Kenneth Patrick
    Jan 3, 2019

    While underserved consumers have come with risks, smart banks can leverage well-designed services to produce wins for all.

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  • The top three driving forces of the financial services industry in 2019

    Karl Dahlgren
    Karl Dahlgren Jan 2, 2019

    BAI Banking Outlook research reveals insight into the top business challenges and opportunities that financial services leaders face and what they should work to improve in the new year.

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  • Five branch strategies for 2019

    Dave Kerstein_resized
    David Kerstein Jan 1, 2019

    Robotics? Data nerds? Better front-line tools? Use these strategies to reap near-term success and outflank the competition for the long haul.

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  • Podcast: The big branch trends for 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 1, 2019

    David Kerstein, president of Peak Performance Consulting Group, shares his views on what lies ahead for branch banking in 2019.

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