• 250x250_Mark
    Mark Riddle Sep 19, 2017

    Seven costly digital mistakes of bank marketers

    For all the talk of online channel importance, financial institutions are missing crucial opportunities to engage customers online.

    Read More
  • Framework for Branch Reductions

    Dan Shannon Dec 7, 2011

    An analytical framework for determining branch profitability is required as bankers approach the difficult task of deciding whether to close unprofitable or marginal branches.

    Read More
  • Confronting the Revenue Growth Challenge

    250x250_Mark
    Mark Riddle Aug 15, 2011

    BAI’s Mark Riddle highlights bank plans for restoring profitability through both expense control and greater share of wallet.

    Read More
  • Banking’s Future: Better Than You Might Think

    Ajay Nagarkatte Feb 16, 2011

    While bankers unquestionably face a challenging environment, recent BAI Research suggests strategies for future growth.

    Read More
  • Shifting to Debit

    • Daniel Hough
    • George Simotas
    • Kim Allin
    • John Hansen
    Oct 20, 2010

    Economic pressures and government regulation have accelerated the use of debit over credit cards during the last two years, according to a BAI Research/Hitachi Consulting study.

    Read More
  • Regaining Customer Trust

    • Daniel Hough
    • Vikas Gupta
    Oct 19, 2010

    More pessimistic consumers provide a window of opportunity for banks – if the bank can provide innovative and creative solutions to their financial needs, according to a new BAI Research/Finacle study.

    Read More