• BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 14, 2018

    Podcast: Credit unions, community banks and the path to frictionless customer service

    Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver seamless customer experiences.

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  • Podcast: Helping customers win through financial wellness

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 28, 2017

    Rochelle Nawrocki Gorey outlines how consumers can reach meaningful financial wellness goals and how banks can help them get there.

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  • Podcast: Smart security in a risky digital world

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 21, 2017

    Sean Cassidy discusses what banks can do to stay a step ahead of IoT and cyber threats.

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  • Podcast: How banks can embrace technology through 'fintegration'

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 14, 2017

    Andres Wolberg-Stok, who serves as Citi Fintech's global head of policy, shares how his bank makes high-tech work for in-house teams and customers alike.

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  • A world series of innovations: The home runs global banks hit serving SMEs

    Debbie Bianucci
    Debbie Bianucci Jul 10, 2017

    From ATMs that roll to community-backed microloans, these solutions meet the needs of small- and medium-sized enterprises in exciting ways.

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  • Podcast: How banks can lead consumers to financial wellness

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 7, 2017

    Jennifer Tescher, the founder and CEO of CFSI, outlines the big wins possible when banks and consumers work in tandem to realize financial wellness goals.

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  • Podcast: CECL—Get your bank's credit records in order

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 30, 2017

    Tom Caragher discusses what banks need to know about CECL including which records to pull and which staff members to recruit to present first-rate data.

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  • Payoffs: The ups and downs of a payments early adopter

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 29, 2017

    Our intrepid editor tracks a week’s worth of payment victories, vexations and inevitable truths.

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