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    Mark Riddle Sep 19, 2017

    Seven costly digital mistakes of bank marketers

    For all the talk of online channel importance, financial institutions are missing crucial opportunities to engage customers online.

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  • Editor's note: A look back at two decades of BAI Banking Strategies

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    Kenneth Cline Jul 7, 2016

    BAI Managing Editor, Ken Cline, looks back at his two decades on the BAI Banking Strategies staff as he prepares for his upcoming retirement.

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  • Leadership and technology for global financial services innovation

    Debbie Bianucci
    Debbie Bianucci Apr 11, 2016

    Innovation in retail financial services is alive and well as leaders in every region of the world recognize the need for change to better serve customers by building innovative cultures.

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  • Rise of the super banks post-crisis

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    Nick Rose Apr 8, 2016

    Merger and acquisition activity over the past decade has transformed large U.S. banks into increasingly dominant mega-banks and reduced the market share controlled by smaller ones, particularly in major urban areas.

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  • Rethinking the generation gap in banking

    Mar 25, 2016

    Despite the stereotypes of Millennials going all-digital for their banking needs, jumping to conclusions about generational change can lead bankers astray, according to BAI Research.

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  • Time to worry about revised HMDA is now

    Karl Dahlgren
    Karl Dahlgren Mar 14, 2016

    Although the deadline for complying with the revised Home Mortgage Disclosure Act (HMDA) is two years away, lenders would be well advised to focus on it now.

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  • Streamlining regulation for innovation in payments

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    Kenneth Cline Feb 15, 2016

    BAI Payments Connect 2016 speaker Arkadi Kuhlmann says the banking industry needs a streamlined approach to regulation to unleash the innovative power of digital technology in payments.

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  • Meeting the compliance challenge on the frontline

    Karl Dahlgren
    Karl Dahlgren Feb 1, 2016

    As compliance pressures mount, banks are relying on their frontline employees to be more knowledgeable and disciplined about handling potential regulatory issues.

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