• BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 11, 2018

    Podcast: How banks can win at gamification

    John Findlay, founder and CEO of Launchfire, explains the benefits of gamification for banks and their employees.

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  • Podcast: How and why incentives excite employees

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Podcast: A community bank’s drive to thrive

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 14, 2017

    Nancy Graves, CEO of the Bank of New Jersey, shares how her institution found its place in the market, which in turn has preserved an excellent standing among its Garden State clientele.

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  • Smart advice for smart robo advising

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    Mark Kowalczyk Nov 13, 2017

    For all its potential, roboadvising poses challenges of consistency and quality. Here’s how banks can best leverage all that robos have to offer.

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  • Podcast: The unstoppable rise of RegTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 7, 2017

    Jo Ann Barefoot discusses how RegTech promises to deliver high speed, low costs and increased efficiency by shifting regulatory and compliance efforts into the digital age.

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  • Mission, vision, action and innovation

    Debbie Bianucci
    Debbie Bianucci Nov 1, 2017

    The latest FinTech toys and digital breakthroughs will always grab attention. But at its heart, innovation is about much, much more.

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  • Podcast: Women and business banking: Making a difference, understanding differences

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 31, 2017

    Beth Marcello, of PNC Bank, discusses what women value in their financial dealings, and how perceptive bankers can help them confront debt aversion and grow their businesses like never before.

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  • The heart of customer centricity

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    Mark Riddle Oct 20, 2017

    Banks discuss it. Customers demand it. To truly put the customer first, here’s what needs to come first.

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