BAI CEO Debbie Bianucci discusses why banks are well-positioned to deal with the COVID-19 disruption, and what they can and should be doing for their customers to help them get through these unprecedented times.
You have read a lot about AI being our 2018 Trend of the Year for the financial services industry. Now listen to three members of BAI's leadership team explain just what to expect from the technology in the year to come.
Whether by ignorance, uncertainty or even fear, some banks are late to AI. Here’s what they stand to gain by getting on board—now.
In 2017, AI inspired celebration and caution. Here’s why 2018 promises to move the banking industry from state of confusion to state of the art.
Banks that invest in AI to create personalized experiences can also free up employees to cultivate customer relationships.
Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the role of data best practices and what's driving the industry forward in terms of branch evolution done right.
Tim Smith of FirstClose shares how organizations can rise to the challenges and answer the demands of today's customers.
Dan Leemon of Motista explains the links between values and needs, market segments, and how resonating with the right emotions attracts much more loyal, profitable customers.