• BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 10, 2019

    Where banking success meets behavioral finance

    How does behavioral finance shape the important financial decisions consumers make? Meg Goodman, operational leader for Jacobs & Clevenger, breaks it down.

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  • Why consumers want authentic banking—now

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 18, 2019

    Rick Calero, senior managing director, institutional client manager for TIAA, talks about the authentic banking movement and its efforts to address a host of issues from financial literacy to the impact of banking fees.

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  • Coming out on top in today’s talent war

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 11, 2019

    Janet Coletti, a human resources executive at M&T Bank, discusses the smart strategies banks can use to attract, hire and retain the best talent.

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  • The grand financial adventure of starting a new bank

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 4, 2019

    MI Bank chairman and CEO Robb Farr, and senior vice president core technology Erin Tecker, discuss their two-year path to creating a new bank, their goals for business banking, and what it's like to take part in Detroit's comeback story.

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  • Your guide to winning business banking customers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 28, 2019

    BAI's Mark Riddle and Jason Mencias share the findings from the latest BAI Banking Outlook, which examines trends and challenges in business banking.

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  • The secrets to effective digital transformation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 21, 2019

    How do community banks and other financial institutions keep up with the unprecedented changes in the digital landscape? Kim Capps, chief operating officer for Southern Bank, shares her thoughts on this week’s podcast.

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  • Steadfast or out fast: Will millennials stay with your organization?

    Karl Dahlgren
    Karl Dahlgren May 3, 2019

    To win, financial institutions must practice the basics of career development, leadership programs and proper training.

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  • Channeling greatness: Mastering the touchpoints of the omnichannel customer experience

    Karl Dahlgren
    Karl Dahlgren Apr 19, 2019

    Giving customers more control over how they bank begins with providing the tools they need, especially to open new accounts.

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