• Terry Badger
    Terry Badger Apr 7, 2020

    Making some sense of the Paycheck Protection Program

    There have been some snags with the federal government’s $350 billion loan program intended to help small businesses stay afloat during the COVID-19 crisis. Jack Henry Lending's Mark Messick says some of those issues are being worked out, while others will be tougher to fix.

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  • Gen Z is already charting its own financial services path

    Karl Dahlgren
    Karl Dahlgren Feb 28, 2020

    Genuinely engaging the 18- to 23-year-old demographic as they enter the workforce and begin building their own wealth can translate to loyal, lifetime customers.

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  • Three ways to acquire new customers

    Holly Hughes_resized2
    Holly Hughes Jan 13, 2020

    Why reputation, content marketing, and omnichannel communication are crucial to bringing in prospects.

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  • Customer experience will be the digital imperative in 2020

    Debbie Bianucci
    Debbie Bianucci Jan 10, 2020

    Financial services leaders cite customer digital experience as their top business challenge in the latest BAI Banking Outlook research.

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  • Stay educated, stay up to date: Best practices for managing regulatory changes

    Ed Marcheselli
    Ed Marcheselli Jan 8, 2020

    Leadership sets the tone on compliance – a positive attitude at the top can reduce risk exposure throughout your organization.

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  • Podcast: Getting in gear for 2020

    Matt McGuire
    Matt McGuire Dec 10, 2019

    What challenges and opportunities lie ahead for financial services leaders in 2020? BAI’s Karl Dahlgren and Jason Mencias walk us through the findings of new BAI Banking Outlook research.

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  • Top 2019 podcasts: How one bank championed community resurgence

    BAI Nov 12, 2019

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • Direct banks, deposit growth and market domination

    Karl Dahlgren
    Karl Dahlgren Nov 11, 2019

    New BAI Banking Outlook research shows why direct banks are winning the deposit battle and what consumers want.

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