• BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 6, 2019

    BAI's latest findings on bank culture and conduct

    BAI's Byron Marshall and Jason Mencias share actionable insights from the latest BAI Banking Outlook survey on culture, conduct and ethics in financial services organizations.

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  • Your guide to winning business banking customers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 28, 2019

    BAI's Mark Riddle and Jason Mencias share the findings from the latest BAI Banking Outlook, which examines trends and challenges in business banking.

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  • The secrets to effective digital transformation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 21, 2019

    How do community banks and other financial institutions keep up with the unprecedented changes in the digital landscape? Kim Capps, chief operating officer for Southern Bank, shares her thoughts on this week’s podcast.

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  • Steadfast or out fast: Will millennials stay with your organization?

    Karl Dahlgren
    Karl Dahlgren May 3, 2019

    To win, financial institutions must practice the basics of career development, leadership programs and proper training.

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  • Channeling greatness: Mastering the touchpoints of the omnichannel customer experience

    Karl Dahlgren
    Karl Dahlgren Apr 19, 2019

    Giving customers more control over how they bank begins with providing the tools they need, especially to open new accounts.

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  • Podcast: The inside story of America's first mobile-only bank

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 9, 2019

    Colin Walsh, CEO and co-founder of Varo Money, discusses the journey that made his financial institution the nation's first mobile-only bank.

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  • Podcast: From compliance complexity to regtech reality

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 2, 2019

    Shiran Weitzman, CEO and co-founder of Shield FC, talks about how regtech can move the financial services industry forward through superior compliance and better transparency for customers.

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  • Podcast: How banks can supercharge their cybersecurity

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 26, 2019

    How can financial institutions best handle a changing security landscape and repel today's worst cyber threats? Sundeep Nehra of EY's financial services office shares his insights on this week's podcast.

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