• BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 25, 2019

    Your road-tested roadmap to sensational innovation

    In advance of co-leading the BAI Innovation Summit in October, Jason Henrichs of FinTech Forge talks about how banks can create meaningful change in a digital age.

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  • Podcast: Millennials and community banking

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 3, 2017

    Business and technology expert Graham Seel shares his insights on how community-based financial services organizations can build a good user experience, especially where millennials are concerned.

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  • Private eyes, indeed: Wells Fargo business customers benefit from eyeprint technology

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 2, 2017

    The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.

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  • In the new recipe for helpful banking robots, Pepper provides the spice

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 26, 2017

    The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.

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  • What holds banks back from fully embracing digitization?

    Jan 12, 2017
  • How do you bridge the divide in culture between FinTech and banks?

    Jan 11, 2017
  • How have conversations with banks changed in the last year?

    Jan 10, 2017
  • Funny money: In new ads, Citi spokesgirl puts secretive adults on the spot

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 22, 2016

    She’s 12. She looks innocent. But when she asks grownups to share their financial details, she gains the upper hand in a game of truth-or-dare.

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